Return & Refund Policy

Thanks for shopping at The Conquerors Channel.


If you are not entirely satisfied with your purchase, we’re here to help.

NB* Read the following guiding principles for returns & refunds then click the link at the bottom for further information or to initiate a RETURN OR REFUND REQUEST



Returns


You have 5 calendar days to return an item from the date you received it.


To be eligible for a return, your item must be unused and in the same condition that you received it.


Your item must be in the original packaging.


Your item needs to have the receipt or proof of purchase.




Refunds


Once we receive your item, we will inspect it and notify you that we have received your returned item.


We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your credit card (or original method of payment).


You will receive the credit within 7 -14days, depending on your card issuer’s policies.



Fees


A 10% fee will be charged for administration purposes.

Shipping


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.


If you receive a refund, the cost of return shipping will be deducted from your refund.



Contact Us


If you have any questions on how to return your item Contact us or Request Return or Refund here.

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